Customer-First Teller: Service, Cash Handling, Community

Bank First Co.

Town of Tomah (WI)

On-site

USD 19,000 - 28,000

Full time

4 days ago

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Job summary

Bank First is seeking a Branch Teller in Wisconsin to deliver exceptional service and manage daily transactions with accuracy. You will balance cash, handle deposits and withdrawals, and assist customers with a range of banking needs in a community-focused setting.

Ideal candidates bring strong communication skills, cashier experience, and comfort with Word/Excel. This on-site role emphasizes customer relationships and adherence to banking regulations, supporting growth and trust in our local

Qualifications

High school diploma or equivalent.
Customer service experience required; cash handling preferred.
Strong communication and interpersonal skills.
Proficiency in Microsoft Word and Excel.
Excellent organizational skills.

Responsibilities

Provide exceptional customer service.
Process transactions accurately and efficiently.
Balance cash drawer daily.
Identify customer needs and suggest appropriate products or services.
Follow established Know Your Customer guidelines to properly identify customers.
Adhere to all rules and regulations.
Primary contact for customers’ daily banking needs including deposits, withdrawals, payments, check cashing, etc.
Complete Image Capture as needed.
Respond to customer calls and inquiries; transfer calls appropriately when needed.
Assist customers with entry into Safe Deposit Boxes.
Update customer information as needed (name, address, phone number, email address, etc.)
Maintain efficiency with cash drawer, keeping only minimum cash needed.
May balance ATM.
Assist with branch reporting including bank secrecy act log and other bank and mandated reports.