Customer-First Teller: Cash & Banking Pro

Idaho-First-Bank; Boise (ID); On-site; USD 30,000 - 38,000; Full time

Job summary

Idaho First Bank is seeking a Rover Teller to process daily banking transactions and deliver a high level of customer service at our Boise area branches. You will greet customers, answer inquiries, and support front-line service needs while upholding bank policies and security requirements.

You will balance cash, assist with ATM operations, and help customers with online banking and product referrals. Prior cash handling and customer service experience is preferred, and occasional travel within

Qualifications

• 1 year of cash handling and customer service experience preferred.
• Greet customers and assist with daily banking transactions.

Responsibilities

• Process deposits, withdrawals, loan payments, cashier checks, wire transfers and stop payments.
• Identify opportunities to refer banking products and services.
• Provide support for online banking, statements, credit cards, and password resets.
• Balance and service ATM as assigned and handle cash per policy.
• Maintain knowledge of bank policies, procedures and regulatory requirements.
• Assist with BSA/AML reporting as needed.

Skills

Cash handling

Customer service

Communication

Computer skills

Banking terminology

Job description

Idaho First Bank is seeking a Rover Teller to process daily banking transactions and deliver a high level of customer service at our Boise area branches. You will greet customers, answer inquiries, and support front-line service needs while upholding bank policies and security requirements.

You will balance cash, assist with ATM operations, and help customers with online banking and product referrals. Prior cash handling and customer service experience is preferred, and occasional travel within