Customer‑First Store Leader (Assistant Manager)

Dollar General Corporation; Tennessee; On-site; USD 42,000 - 64,000; Full time

Job summary

Dollar General Corporation in the United States is seeking an Assistant Store Manager to support the Store Manager in leading daily operations, staff supervision, and customer-focused service. The role includes overseeing cash handling, inventory, merchandising, and loss-prevention measures to maximize profitability.

Responsibilities cover opening/closing, staff training, planogram implementation, and ensuring compliance with company policies.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of retail experience and six months supervisory experience preferred.
• Ability to lead customer-service initiatives and drive store performance.
• Knowledge of cash handling procedures and daily cash controls.
• Strong communication and time-management skills.
• Ability to follow company policies and procedures.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Problem solving

Organization

Reading & interpretation

Mathematical calculations

Cashier operations

Cash handling & deposits

Supervisory experience

Education

High School Diploma or equivalent

Job description

Dollar General Corporation in the United States is seeking an Assistant Store Manager to support the Store Manager in leading daily operations, staff supervision, and customer-focused service. The role includes overseeing cash handling, inventory, merchandising, and loss-prevention measures to maximize profitability.

Responsibilities cover opening/closing, staff training, planogram implementation, and ensuring compliance with company policies.