Customer-First Store Keyholder & Sales Lead

Dry Goods, Inc.; Indianapolis (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Job summary

Dry Goods, Inc. seeks a Keyholder to support the management team with store operations and to provide a unique service experience built on relationship selling and product knowledge. The role focuses on delivering a compelling customer journey and presenting a clean, exciting store environment.

You will greet customers, support sales goals, train new hires, and help open/close the store while ensuring stock is displayed attractively. Weekend shifts may be required.

Qualifications

• Greet customers warmly and deliver friendly service.
• Achieve individual sales and account goals.
• Develop relationships to grow the business.
• Highlight product knowledge to enhance the customer experience.
• Unpack and display stock and maintain visuals.

Responsibilities

• Own the customer experience from greeting to thanks.
• Execute all duties of a sales associate and hit sales targets.
• Develop relationships to grow the business.
• Highlight products and services to improve the customer experience.
• Unpack, display stock, and keep the store clean.
• Assist with new hire training and store opening/closing.
• Work day, evening, and weekend shifts.

Skills

Customer service

Sales skills

Relationship building

Product knowledge

Visual merchandising

Job description

Dry Goods, Inc. seeks a Keyholder to support the management team with store operations and to provide a unique service experience built on relationship selling and product knowledge. The role focuses on delivering a compelling customer journey and presenting a clean, exciting store environment.

You will greet customers, support sales goals, train new hires, and help open/close the store while ensuring stock is displayed attractively. Weekend shifts may be required.