Customer-First Store Clerk: Service, Safety & Sales

The Kroger Co.; Chesapeake (VA); On-site; USD 30,000 - 36,000; Full time

Job summary

The Kroger Co. is hiring for a retail associate to create an outstanding customer experience through exceptional service in Chesapeake, VA.

You will help maintain a safe, clean store, assist the department manager in achieving sales goals, and uphold Kroger’s Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety. You will answer customer questions, stock and label department items, monitor product quality and temperature safety, and support store

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and answered questions about products.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads and promotions.
• Adhere to food safety regulations and maintain proper temperatures.
• Enforce safety procedures and report unsafe conditions.
• Inspect equipment and report repairs as needed.
• Notify management of accidents and safety risks.

Skills

Ability to handle stressful situations

Basic math

Effective communication skills

Job description

The Kroger Co. is hiring for a retail associate to create an outstanding customer experience through exceptional service in Chesapeake, VA.

You will help maintain a safe, clean store, assist the department manager in achieving sales goals, and uphold Kroger’s Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety. You will answer customer questions, stock and label department items, monitor product quality and temperature safety, and support store