Customer-First Store Clerk & Freshness Specialist

The Kroger Co.; Salem (VA); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

The Kroger Co. is hiring at a Salem, VA location to deliver outstanding customer experience through exceptional service and a clean, safe store environment. You will support the department manager in achieving sales and profit goals while ensuring quality standards are met.

Responsibilities include assisting customers, maintaining product knowledge, stocking, labeling, and following safety guidelines. Prior retail experience and a customer-focused attitude are preferred.

Qualifikationen

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.
• Retail experience preferred.
• Second language beneficial.

Aufgaben

• Promote trust and respect among associates.
• Create a welcoming environment for customers by answering questions about products and services.
• Gain knowledge of department products to respond to questions and suggest items.
• Recommend grocery items to customers and inform them of specials.
• Check product quality to ensure freshness and monitor sell-by dates.
• Label, stock and inventory department merchandise and ensure customers receive fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude and stay updated with ads and promotions.
• Adhere to safety programs and ensure proper temperature controls.

Kenntnisse

Customer service

Stress management

Math basics

Effective communication

Jobbeschreibung

The Kroger Co. is hiring at a Salem, VA location to deliver outstanding customer experience through exceptional service and a clean, safe store environment. You will support the department manager in achieving sales and profit goals while ensuring quality standards are met.

Responsibilities include assisting customers, maintaining product knowledge, stocking, labeling, and following safety guidelines. Prior retail experience and a customer-focused attitude are preferred.