Customer-First Store Associate

The Kroger Co.; Stoughton (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

The Kroger Co. is hiring in Wisconsin for an in-store position focused on delivering exceptional customer service. You will assist customers, answer product questions, and help maintain a clean, safe store environment that encourages shoppers to return.

Responsibilities include promoting a welcoming atmosphere, staying informed about products and store promotions, and supporting management to meet sales goals while upholding quality and safety standards.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Retail experience is a plus.
• Second language skills are a plus.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions with recommendations.
• Recommend grocery items and inform customers of specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise; provide fresh products as ordered.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers; log temperatures.
• Support safety programs and report unsafe conditions.
• Inspect equipment and report repairs.
• Notify management of accidents, risks, or theft.
• Perform essential job functions with or without accommodation.

Skills

Effective communication

Stress management

Basic math

Retail experience

Second language

Job description

The Kroger Co. is hiring in Wisconsin for an in-store position focused on delivering exceptional customer service. You will assist customers, answer product questions, and help maintain a clean, safe store environment that encourages shoppers to return.

Responsibilities include promoting a welcoming atmosphere, staying informed about products and store promotions, and supporting management to meet sales goals while upholding quality and safety standards.