Night Grocery Clerk — Customer Service & Safety

The Kroger Co.; Waukesha (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Wisconsin is seeking a store associate to deliver outstanding customer service while maintaining a clean, safe shopping environment.

You will assist the department manager in achieving sales and profit goals and help customers find products and respond to their questions. This role emphasizes respect, integrity and safety, with opportunities to learn about products, stock shelves, and participate in promotions and safety programs.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers by answering questions about products in the department and store.
• Gain knowledge of products and respond to questions with suggestions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality to ensure freshness; review sell by dates and take action.
• Label, stock and inventory department merchandise; provide customers with fresh products ordered.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperature logs.
• Reinforce safety programs and identify unsafe conditions, notifying store management.
• Inspect equipment and notify management of items needing repair.
• Notify management of accidents and report safety risks.
• Ensure essential job functions can be performed with/without accommodation.

Skills

Ability to handle stressful situations

Effective communication skills

Basic math skills

Job description

The Kroger Co. in Wisconsin is seeking a store associate to deliver outstanding customer service while maintaining a clean, safe shopping environment.

You will assist the department manager in achieving sales and profit goals and help customers find products and respond to their questions. This role emphasizes respect, integrity and safety, with opportunities to learn about products, stock shelves, and participate in promotions and safety programs.