Customer-First Shuttle Driver & Service Concierge

Lee Motor Co; Bluffton (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Lee Motor Co in Bluffton, SC seeks a customer-focused team member to support service operations. Duties include shuttling customers home, retrieving them when repairs are finished, and handling follow-up calls.

Additional tasks involve informing customers when parts arrive, scheduling service appointments, scanning completed repair orders into the system, light filing, and assisting service advisors to ensure excellent customer care.

Qualifications

• Must be customer service oriented.
• Must have clean driving record.
• Duties include shuttling customers home and retrieving them when vehicle is completed.
• Making follow up phone calls to customers regarding services completed.

Responsibilities

• Shuttle customers home and pick up when repairs are finished.
• Make follow-up calls to customers regarding services completed.
• Call customers to inform parts have arrived and schedule appointments.
• Scan completed repair orders into the system and assist with light filing.
• Assist service advisors in taking care of customers as needed.

Skills

Customer service

Driving

Phone calls

Scheduling

Tools

Repair order system

Scanner

Job description

Lee Motor Co in Bluffton, SC seeks a customer-focused team member to support service operations. Duties include shuttling customers home, retrieving them when repairs are finished, and handling follow-up calls.

Additional tasks involve informing customers when parts arrive, scheduling service appointments, scanning completed repair orders into the system, light filing, and assisting service advisors to ensure excellent customer care.