Customer-First Service Pickup & Delivery Associate

Kocourek Automotive Group; Town of Wausau (WI); On-site; USD 21,000 - 34,000; Full time

Job summary

Kocourek Ford in Wausau, WI is seeking a dependable Ford Service Pick-Up & Delivery Specialist to join our team. You will safely pick up and deliver customer vehicles for scheduled service and work closely with Service Advisors to ensure a smooth, friendly customer experience.

Ideal candidates have a valid driver's license, a clean driving record, and strong communication skills. You’ll represent Kocourek Ford in the community and support the Service Department with various tasks as needed.

Qualifications

• Valid driver's license and clean driving record.
• Friendly, professional personality with strong customer-service skills.
• Ability to work independently and stay organized.

Responsibilities

• Pick up and deliver customer vehicles for scheduled service appointments.
• Provide friendly, professional customer service during interactions.
• Coordinate pickup and delivery schedules with customers and Service Advisors.
• Complete vehicle walk-arounds before and after transportation.
• Maintain accurate pickup and delivery documentation.
• Safely operate dealership and customer vehicles.
• Represent Kocourek Ford professionally in the community.

Skills

Valid driver's license

Clean driving record

Customer-service mindset

Strong communication skills

Ability to work independently

Job description

Kocourek Ford in Wausau, WI is seeking a dependable Ford Service Pick-Up & Delivery Specialist to join our team. You will safely pick up and deliver customer vehicles for scheduled service and work closely with Service Advisors to ensure a smooth, friendly customer experience.

Ideal candidates have a valid driver's license, a clean driving record, and strong communication skills. You’ll represent Kocourek Ford in the community and support the Service Department with various tasks as needed.