Customer-First Sales Assistant | In-Store Expert

Centra; Juneau (AK); On-site; USD 24,000 - 32,000; Full time

Job summary

Centra in Douglas is seeking a Sales Assistant to ensure customer satisfaction is the top priority. You will interact with customers with pride, passion and care, sharing knowledge to inspire shoppers and deliver an excellent shopping experience.

The role requires excellent communication, strong organisation, and a customer-driven approach. Previous customer service experience is advantageous, with a welcoming team environment and ongoing store initiatives.

Qualifications

• Excellent communication skills.
• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Customer driven.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Skills

Excellent communication

Customer-focused

Attention to detail

Organised

Teamwork

Customer service experience

Job description

Centra in Douglas is seeking a Sales Assistant to ensure customer satisfaction is the top priority. You will interact with customers with pride, passion and care, sharing knowledge to inspire shoppers and deliver an excellent shopping experience.

The role requires excellent communication, strong organisation, and a customer-driven approach. Previous customer service experience is advantageous, with a welcoming team environment and ongoing store initiatives.