Customer-First Sales Assistant

Centra; Springfield (MO); On-site; USD 26,000 - 32,000; Full time

Job summary

Centra in Springfield, MO is seeking a Sales Assistant to prioritise customer satisfaction and deliver excellent service. You will engage customers with pride, knowledge and care to inspire shoppers and support store goals.

The role requires strong communication, attention to detail and an ability to work well in a fast-paced team environment. Prior customer service experience is advantageous.

Qualifications

• Excellent communication skills.
• Ability to engage with and prioritise customer needs.
• Strong attention to detail; organised and flexible.
• Able to use own initiative and work as part of a team in a fast-paced environment.
• Customer driven approach; previous customer service experience is an advantage.

Responsibilities

• Live Centra brand-values: Proud, Energetic, Imaginative and Community-Based.
• Provide excellent shopping experience; positive attitude and responsibility for customer satisfaction.
• Handle customer queries professionally and in line with store policy.
• Merchandise shelves; ensure store areas are presented to high standards.
• Engage with new initiatives and adapt to new ways of working.

Skills

Excellent communication

Customer-focused

Attention to detail

Team player

Initiative

Customer service experience

Job description

Centra in Springfield, MO is seeking a Sales Assistant to prioritise customer satisfaction and deliver excellent service. You will engage customers with pride, knowledge and care to inspire shoppers and support store goals.

The role requires strong communication, attention to detail and an ability to work well in a fast-paced team environment. Prior customer service experience is advantageous.