Customer-First Retail Sales Pro

Comcast; Wheaton (IL); On-site; USD 23,000 - 36,000; Full time

Job summary

Comcast is seeking a customer-focused sales associate for the Peoria Xfinity Retail Store in Wheaton, IL. You will assist customers with products and services, demonstrate features, and guide them to optimal solutions while meeting sales and service goals.

The role requires flexibility for evenings and weekends and the ability to lift up to 25 pounds. You will work with a team to deliver world-class experiences, participate in training, and understand compensation plans that include base pay and

Qualifications

• Customer-focused and service-oriented approach to assist customers.
• Ability to demonstrate products and explain features clearly.
• Strong communication and teamwork to achieve sales goals.

Responsibilities

• Represent products and services with demonstrations to educate customers.
• Listen to customer needs and provide appropriate solutions.
• Achieve sales and customer experience goals and objectives.
• Onboard customers and ensure they understand products/services and usage.
• Perform operational and administrative tasks.
• Collaborate with customer care to resolve issues.
• Attend team huddles and training; understand sales compensation.

Skills

Customer-Focused

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Resilience

Communication

Critical Thinking

Problem Solving

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a customer-focused sales associate for the Peoria Xfinity Retail Store in Wheaton, IL. You will assist customers with products and services, demonstrate features, and guide them to optimal solutions while meeting sales and service goals.

The role requires flexibility for evenings and weekends and the ability to lift up to 25 pounds. You will work with a team to deliver world-class experiences, participate in training, and understand compensation plans that include base pay and