Customer-First Retail Sales Pro

Paradies Lagardère; Fort Myers (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Paradies Lagardère is seeking a friendly Retail Associate in Fort Myers, FL to welcome customers, upsell, and process transactions.

You will analyze customer needs and recommend products, maintain store appearance, and work flexible shifts. The role requires excellent English communication and the ability to lift up to 40 lbs. Join a team that values attentive service and efficient operations.

Qualifications

• High school diploma or equivalency.
• Minimum one year of retail or customer service experience preferred.
• Ability to work various shifts in a 7/365 team oriented environment.
• Excellent customer service skills and an ability to communicate effectively in English.
• Self-starter who can prioritize and multitask.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency reading, writing, and mathematics.
• Ability to pass required background and compliance checks.
• Ability to lift up to 40 lbs and stand for long periods including nights, weekends, and holidays.

Responsibilities

• Put the customer first at all times.
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services.
• Resolve customer service issues and escalate when necessary.
• Create and maintain good working relationships with fellow associates.
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards.
• Efficiently conduct customer transactions on our POS.
• Efficiently conduct receiving, cycle counts, product returns and transfers.
• Complete required process controls (paperwork, etc.).
• Follow company policies and procedures and maintain a safe working environment.
• Understand and comply with Cash Handling and Loss Prevention SOPs.

Skills

Customer service

Sales awareness

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Paradies Lagardère is seeking a friendly Retail Associate in Fort Myers, FL to welcome customers, upsell, and process transactions.

You will analyze customer needs and recommend products, maintain store appearance, and work flexible shifts. The role requires excellent English communication and the ability to lift up to 40 lbs. Join a team that values attentive service and efficient operations.