Customer-First Retail & Merchandising Associate

Winners Merchants International, L.P.; United States; On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Job summary

Winners Merchants International, L.P. at TJ Maxx Lancaster, PA is seeking a team-oriented associate to deliver a highly satisfying customer experience. You will engage with customers, maintain a clean and organized store environment, and support store operations across the sales floor.

The role requires a flexible schedule, strong communication, and the ability to multitask in a fast-paced retail setting. Join a family of brands and contribute to a positive work culture.

Qualifications

• Excellent customer service skills and ability to engage with diverse customers.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a dynamic store environment.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and follows procedures.
• Accurately processes and prepares merchandise for the sales floor.
• Maintains store recovery and cleanliness.
• Provides feedback and adheres to labor laws and store policies.
• Supports shrink reduction goals and safety programs.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Attention to detail

Multi-tasking

Communication

Teamwork

Job description

Winners Merchants International, L.P. at TJ Maxx Lancaster, PA is seeking a team-oriented associate to deliver a highly satisfying customer experience. You will engage with customers, maintain a clean and organized store environment, and support store operations across the sales floor.

The role requires a flexible schedule, strong communication, and the ability to multitask in a fast-paced retail setting. Join a family of brands and contribute to a positive work culture.