Customer-First Retail Merchandise Specialist

The TJX Companies, Inc.; Kinnelon (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Scholarship program

Referral bonuses

Adoption assistance

Job summary

Marshalls at The TJX Companies, Inc. seeks team members to deliver a highly satisfying customer experience across the store. You will engage with customers, adhere to merchandising and loss-prevention standards, and be ready to work in multiple areas to support the business.

The role emphasizes friendly service, accurate checkout, promoting loyalty programs, and maintaining a clean, organized sales floor. Our benefits are extensive, with a starting pay range of USD $15.92 to $16.42 per hour.

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of lifting heavy objects with or without accommodations.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Ring purchases/returns accurately and manage cash according to procedures.
• Support and participate in store recovery and safety programs.
• Assist in maintaining store cleanliness and merchandising standards.
• Promote credit and loyalty programs.
• Follow labor laws and store policies.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Attention to detail

Job description

Marshalls at The TJX Companies, Inc. seeks team members to deliver a highly satisfying customer experience across the store. You will engage with customers, adhere to merchandising and loss-prevention standards, and be ready to work in multiple areas to support the business.

The role emphasizes friendly service, accurate checkout, promoting loyalty programs, and maintaining a clean, organized sales floor. Our benefits are extensive, with a starting pay range of USD $15.92 to $16.42 per hour.