Customer-First Retail Associate | Flexible Schedule + Growth

Wild Bill's Tobacco; Iron Mountain (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Discounts on store products

Flexible schedule

Growth opportunities

Spiffs

Job summary

Wild Bill's Tobacco is hiring a friendly Retail Sales Associate to greet customers, answer questions, recommend products, and help maintain a clean, well-stocked store. You will work to meet or exceed sales goals and participate in brand and store marketing efforts.

The ideal candidate has a high school diploma or equivalent, is at least 21 years old, and has retail experience with strong written and verbal communication.

Qualifications

• High school diploma or equivalent
• Must be at least 21 years old
• Experience in retail environments and customer service
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.

Responsibilities

• Provide excellent customer service to customers visiting the store, including greeting, answering phones, and assessing their needs in a positive manner.
• Answers questions and resolves customer inquiries and concerns.
• Create relationships with customers in order to suggest products.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge in order to be the expert.
• Participate in marketing efforts to solicit new business by promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with company policies and procedures.
• Ensure a clean, well-stocked store for customers.
• Follow all Company policies and procedures.
• Ability to travel within a 15-mile radius from home store for shift coverage.
• Work with store management in opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Ensure maintenance of store appearance, back room, restrooms, and individual work area.
• Build customers' confidence by making their experience comfortable and simple while meeting their needs.
• Assist in other tasks, duties, or projects as assigned by management.
• Open and close the store which includes locking doors and setting the alarm.
• Must be able to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Must be able to twist, bend, squat, lift, and reach overhead.
• Must be able to lift up to 50 lbs.

Skills

Customer service

Sales

Communication skills

Product knowledge

Flexible scheduling

Education

High school diploma or equivalent

Tools

Cash handling

Job description

Wild Bill's Tobacco is hiring a friendly Retail Sales Associate to greet customers, answer questions, recommend products, and help maintain a clean, well-stocked store. You will work to meet or exceed sales goals and participate in brand and store marketing efforts.

The ideal candidate has a high school diploma or equivalent, is at least 21 years old, and has retail experience with strong written and verbal communication.