Retail Sales Pro — Flexible Hours, Growth & Perks

Wild Bill's Tobacco; Lancaster (OH); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible schedule

Store discounts

Development opportunities

Merit increases

Job summary

Wild Bill’s Tobacco is seeking a full-time retail associate to deliver excellent customer service, greet customers, answer phones, and assess needs. You will build relationships, meet sales goals, and gain product knowledge to become an in-store expert.

The role involves marketing efforts to promote the brand, maintaining a clean, well-stocked store, and following company policies. Candidates should be 21+, with retail experience and strong communication skills.

Qualifications

• Completion of high school or equivalent
• Must be at least 21 years old
• Experience in retail environments and customer service
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.

Responsibilities

• Provide excellent customer service to customers visiting the store, including greeting, answering phones, and assessing their needs in a positive manner.
• Answers questions and resolves customer inquiries and concerns.
• Create relationships with customers in order to suggest products.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge in order to be the expert.
• Participate in marketing efforts to solicit new business by promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with company policies and procedures.
• Ensure a clean, well-stocked store for customers.
• Follow all Company policies and procedures.
• Ability to travel within a 15-mile radius from home store for shift coverage.
• Work with store management in opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Ensure maintenance of store appearance, back room, restrooms, and individual work area.
• Build customers’ confidence by making their experience comfortable and simple while meeting their needs.
• Assist in other tasks, duties, or projects as assigned by management.
• Open and close the store which includes locking doors and setting the alarm.
• Must be able to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Must be able to twist, bend, squat, lift, and reach overhead.
• Must be able to lift up to 50 lbs.

Education

High School Diploma or equivalent

Job description

Wild Bill’s Tobacco is seeking a full-time retail associate to deliver excellent customer service, greet customers, answer phones, and assess needs. You will build relationships, meet sales goals, and gain product knowledge to become an in-store expert.

The role involves marketing efforts to promote the brand, maintaining a clean, well-stocked store, and following company policies. Candidates should be 21+, with retail experience and strong communication skills.