Customer-First Retail Associate – Discount & Growth

The TJX Companies, Inc.; Orangeburg (SC); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discounts

401(k)

health benefits

Job summary

The TJX Companies, Inc. is seeking team members for its TJ Maxx stores in the USA. You will deliver a highly satisfactory customer experience, engage with customers, and uphold store standards while supporting various store areas as needed.

Ideal candidates demonstrate excellent service, strong communication, and the ability to multitask in a dynamic retail environment. Competitive pay and comprehensive benefits accompany this role.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multitasking

Flexible schedule

Retail experience

Job description

The TJX Companies, Inc. is seeking team members for its TJ Maxx stores in the USA. You will deliver a highly satisfactory customer experience, engage with customers, and uphold store standards while supporting various store areas as needed.

Ideal candidates demonstrate excellent service, strong communication, and the ability to multitask in a dynamic retail environment. Competitive pay and comprehensive benefits accompany this role.