Customer-First Retail Associate

The TJX Companies, Inc.; Wilson (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health care FSA

Paid holidays/vacation/sick

Scholarship program

Job summary

Marshalls in Wilson, NC is hiring a retail associate to deliver a high-quality customer experience and keep the store clean and organized. You may be cross-trained to work in multiple areas to support the business and help meet store goals.

You will engage with customers, promote loyalty programs, process transactions, and maintain a welcoming shopping environment. The role requires flexibility, strong communication, and teamwork to succeed in a fast-paced setting.

Qualifications

• Excellent customer service skills and ability to engage with diverse customers.
• Willingness to work flexible shifts to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task in a fast-paced retail environment.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience and embody customer experience principles.
• Maintain a clean and organized store environment and follow procedures.
• Accurately ring purchases/returns and assist with credits and loyalty programs.
• Support store operations across multiple areas as needed.
• Contribute to store safety, loss prevention, and recovery efforts.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Lifting ability

Job description

Marshalls in Wilson, NC is hiring a retail associate to deliver a high-quality customer experience and keep the store clean and organized. You may be cross-trained to work in multiple areas to support the business and help meet store goals.

You will engage with customers, promote loyalty programs, process transactions, and maintain a welcoming shopping environment. The role requires flexibility, strong communication, and teamwork to succeed in a fast-paced setting.