Customer-First Retail Associate

Ross Stores, Inc.; Roseville (MI); On-site; USD 24,000 - 32,000; Full time

Job summary

Ross Stores, Inc. in Roseville, MI is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers with eye contact and a friendly smile, assist with merchandise, and maintain inviting store presentation.

You will follow company standards for safety, cleanliness, restocking, and loss prevention while collaborating with teammates and Store Leadership to meet service goals. Join a team that values diversity and provides growth opportunities in a fast-paced retail

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure customers have a positive shopping experience with courteous, friendly service.
• Maintain safe, clean store environment and report unsafe conditions.
• Assist customers at the register, answer questions, greet with eye contact.
• Ensure merchandise is properly presented and restocked per standards.
• Follow loss prevention and MOS policies; protect confidential information.
• Uphold Ross brand and professional appearance.

Skills

Customer communication

Math skills

Job description

Ross Stores, Inc. in Roseville, MI is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers with eye contact and a friendly smile, assist with merchandise, and maintain inviting store presentation.

You will follow company standards for safety, cleanliness, restocking, and loss prevention while collaborating with teammates and Store Leadership to meet service goals. Join a team that values diversity and provides growth opportunities in a fast-paced retail