Customer-First Rental Specialist | Employee-Owned

Tates Rents Inc; Boise (ID); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Employee ownership

Health benefits (vision & dental)

401(k) match

Monthly bonuses

Rental equipment access

Paid holidays & PTO

Paid parental leave

Culture benefits link

Job summary

Tates Rents Inc in Boise, Idaho is looking for a friendly Rental Consultant to greet customers, explain equipment features, and keep the showroom, yard and trucks organized for safety.

You will handle rental contracts, support loading and unloading, perform basic maintenance coordination with mechanics, and maintain a customer-first attitude while delivering outstanding service. We offer employee ownership and strong benefits.

Qualifications

• Excellent customer service skills.
• Able to understand and follow written/verbal instructions.
• Cooperative with co-workers and patients.
• Patient and professional in appearance and conduct.
• Able to perform basic mathematics.
• Speak clearly in English; another language is a plus.
• Must pass company drug screen and have a valid driver’s license.
• HS diploma or GED is preferred but not required.

Responsibilities

• Greet customers promptly, resolve problems, fill propane tanks, and keep showroom and work areas clean.
• Demonstrate equipment features and assist with loading/unloading.
• Organize the equipment yard for safety and efficiency.
• Perform quality checks to ensure equipment is safe and clean.
• Inspect returned equipment for fuel, hours, wear, and damage.
• Wash/clean returned equipment and prepare for next rental.
• Coordinate minor maintenance with mechanics as needed.
• Maintain a customer-first attitude and deliver outstanding service.
• Understand and interpret rental contracts.
• Follow safety protocols and perform other duties as requested.

Skills

Customer service

Written & verbal instructions

Team collaboration

Patience

Professional appearance

Mathematics

English literacy

Drug screen

Driver's license

Education: HS diploma

Education

High school diploma or GED

Job description

Tates Rents Inc in Boise, Idaho is looking for a friendly Rental Consultant to greet customers, explain equipment features, and keep the showroom, yard and trucks organized for safety.

You will handle rental contracts, support loading and unloading, perform basic maintenance coordination with mechanics, and maintain a customer-first attitude while delivering outstanding service. We offer employee ownership and strong benefits.