Customer-First Pharmacist: Care, Compliance & Accuracy

Kroger Family of Companies; North Vernon (IN); On-site; USD 110,000 - 140,000; Full time

Job summary

The Kroger Family of Companies seeks a qualified pharmacist to fulfill prescription needs with accuracy and patient care at the core of daily duties. The role emphasizes compliance with HIPAA and safety standards while maintaining a professional store environment.

You will counsel patients, manage inventory, and ensure lawful operations across the pharmacy. A license in good standing and strong communication are required to succeed.

Qualifications

• Bachelor's Degree in Pharmacy required.
• Current state pharmacist licensure in good standing.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective oral/written communication skills.

Responsibilities

• Provide patient counseling and pharmaceutical care to customers.
• Ensure pharmacies comply with all local, state and federal laws (including HIPAA).
• Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy.
• Achieve a thorough knowledge of the trade area, its customers and its competition.
• Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors.
• Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy.
• Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics).
• Follow procedures for handling pharmacy products from authorized sources.
• Ensure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriately.
• Establish/maintain all record keeping practices necessary for legal compliance, Kroger policies, accounting policies and other requested reports.
• Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers.
• Ensure all product returns are handled in a timely fashion and per company policy.
• Maintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition.
• Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use.
• Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary
• Make a strong and continuous effort to broaden personal knowledge and pharmacy skills
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Pharmacy counseling

HIPAA compliance

Customer service

Attention to detail

Inventory management

Record keeping

Safety compliance

Professional appearance

Strong communication

Education

Bachelor's degree in Pharmacy

State pharmacist license

Tools

Job description

The Kroger Family of Companies seeks a qualified pharmacist to fulfill prescription needs with accuracy and patient care at the core of daily duties. The role emphasizes compliance with HIPAA and safety standards while maintaining a professional store environment.

You will counsel patients, manage inventory, and ensure lawful operations across the pharmacy. A license in good standing and strong communication are required to succeed.