Customer-First Merchandiser & Clerk

Fred Meyer, Inc.; Klamath Falls (OR); On-site; USD 24,000 - 36,000; Full time

Job summary

Fred Meyer, Inc. is seeking team-oriented associates to create an outstanding customer experience through exceptional service. Responsibilities include maintaining a clean, safe environment and assisting the department manager in achieving sales goals.

Applicants should be able to handle a fast-paced store setting, respond confidently to customer questions, and stay informed about current promotions. A strong emphasis on safety, honesty, and customer care is essential.

Qualifications

• Strong customer service skills and a friendly, helpful attitude.
• Ability to communicate clearly with customers and teammates.
• Ability to resolve conflicts in a calm, professional manner.
• Wollows teamwork and collaborates with others to achieve goals.
• Comfort with handling stressful situations in a retail environment.
• Knowledge of products in the department and ability to answer questions.
• Commitment to safety and following safety procedures.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist the department manager in achieving sales and profit goals.
• Maintain a safe, clean environment to encourage customer return.
• Answer questions about products and make recommendations.
• Label, stock and inventory department merchandise.
• Monitor quality standards and report discrepancies.
• Stay current with promotions and store ads.
• Follow safety procedures and report any safety concerns.
• Provide support with minors, individuals with special needs, and older adults as needed.
• Perform essential functions of the position with or without reasonable accommodation.

Skills

Customer service

Communication

Conflict resolution

Teamwork

Stress management

Product knowledge

Safety awareness

Attention to detail

Multitasking

Job description

Fred Meyer, Inc. is seeking team-oriented associates to create an outstanding customer experience through exceptional service. Responsibilities include maintaining a clean, safe environment and assisting the department manager in achieving sales goals.

Applicants should be able to handle a fast-paced store setting, respond confidently to customer questions, and stay informed about current promotions. A strong emphasis on safety, honesty, and customer care is essential.