Grocery Customer Experience Associate

Fred Meyer, Inc.; Burlington (WA); On-site; USD 34,000 - 58,000; Full time

Job summary

Fred Meyer, Inc. is seeking staff to create an outstanding customer experience through exceptional service in a department store setting.

The role includes assisting the department manager to meet sales goals, maintaining a safe, clean environment, and upholding quality assurance standards for customer satisfaction. Qualified candidates will handle stressful situations, communicate effectively, and perform basic math.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail experience preferred.

Responsibilities

• Assist the department manager in reaching sales and profit goals.
• Create a safe and clean environment that encourages customers to return.
• Answer questions regarding products sold within the department and throughout the store.
• Label, stock and inventory department merchandise.
• Ensure food safety regulations and temperature logs are maintained.
• Report safety risks or incidents to store management.
• Provide courteous customer service and maintain a positive attitude.

Skills

Stress management

Effective communication

Basic math

Retail experience

Job description

Fred Meyer, Inc. is seeking staff to create an outstanding customer experience through exceptional service in a department store setting.

The role includes assisting the department manager to meet sales goals, maintaining a safe, clean environment, and upholding quality assurance standards for customer satisfaction. Qualified candidates will handle stressful situations, communicate effectively, and perform basic math.