Customer-First Lead Sales Associate

Dollar General; Muskegon (MI); On-site; USD 17,000 - 23,000; Full time

Job summary

Dollar General Lead Sales Associate position in Muskegon, MI, centers on delivering exceptional customer service while maintaining an organized, clean store. You will assist customers, operate the register, stock and display merchandise, and support management in daily store operations.

The role requires strong communication, cash handling accuracy, and adherence to safety and planogram guidelines. Eligible candidates will have a high school diploma and supervisory exposure; a dependable vehicle

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash, facility, and safety control policies and practices.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Skills

Customer service

Interpersonal communication

Cash handling

Planograms

Math skills

Safety awareness

Cash register

Bank deposits driving

Attention to detail

Education

High school diploma or equivalent

Job description

Dollar General Lead Sales Associate position in Muskegon, MI, centers on delivering exceptional customer service while maintaining an organized, clean store. You will assist customers, operate the register, stock and display merchandise, and support management in daily store operations.

The role requires strong communication, cash handling accuracy, and adherence to safety and planogram guidelines. Eligible candidates will have a high school diploma and supervisory exposure; a dependable vehicle