Customer-First Front-End Team Member

Mulhall's; Omaha (NE); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Plant discount

Job summary

Mulhall's in Omaha is seeking a Front-End Team Member to welcome Garden + Home customers, keep the front end welcoming and organized, and support daily opening and closing tasks. You’ll be the first and last impression, delivering friendly, helpful service while assisting with a variety of tasks and upholding the Evergreen Guarantee™, our 100% customer satisfaction promise.

Retail experience is a plus but not required; plant lovers who are team players will thrive here, with a great plant

Qualifications

• Retail experience is a plus but not required.
• A reliable people person with a passion for plants.
• A communicative team player willing to jump in and assist with a variety of tasks.
• The ability to maintain a positive attitude under pressure.

Responsibilities

• Model our Customer Journey: The 15:5 Rule, Be the Guide, Keep It Seamless, Forget-Me-Nots, and Close the Deal
• Own our Evergreen Guarantee™, the 100% customer satisfaction promise at the heart of our customer experience
• Maintain an efficient and clean front-end, completing daily opening, closing, and side work checklists
• Complete tasks and responsibilities, consistently referring to your weekly schedule, daily zone schedule, and side work checklists

Skills

People skills

Team player

Plant lover

Job description

Mulhall's in Omaha is seeking a Front-End Team Member to welcome Garden + Home customers, keep the front end welcoming and organized, and support daily opening and closing tasks. You’ll be the first and last impression, delivering friendly, helpful service while assisting with a variety of tasks and upholding the Evergreen Guarantee™, our 100% customer satisfaction promise.

Retail experience is a plus but not required; plant lovers who are team players will thrive here, with a great plant