Customer-First Front Desk Agent | Flexible Shifts, DailyPay

Lafrance Hospitality; Conway (NH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

DailyPay earnings on any day

Marriott hotel room discounts

Company wide hotel room discount

Referral bonus incentive

Retention bonus incentive

Annual review program

Paid training

Health & dental insurance

PTO

401K matching

Job summary

Residence Inn by Marriott in North Conway, NH is hiring a Front Desk Agent to warmly greet guests, handle check-in/check-out, and fulfill requests with a smile. Flexible AM/PM shifts and weekend availability support a dynamic hotel environment.

DailyPay is available, with referral bonuses up to $500. Perks include health and dental insurance, PTO, and Marriott hotel room discounts for employees.

Qualifications

• Customer Service Experience is preferred.
• Hotel Experience is a plus but NOT required.
• Reliability and punctuality are essential.
• Attention to detail is important.
• FOSSE knowledge a plus but NOT required.

Responsibilities

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Skills

Customer Service Experience

Hotel Experience

Job description

Residence Inn by Marriott in North Conway, NH is hiring a Front Desk Agent to warmly greet guests, handle check-in/check-out, and fulfill requests with a smile. Flexible AM/PM shifts and weekend availability support a dynamic hotel environment.

DailyPay is available, with referral bonuses up to $500. Perks include health and dental insurance, PTO, and Marriott hotel room discounts for employees.