Customer-First Fashion Sales Concierge

Knitwell Group; Gambrills (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Knitwell Group is seeking a Sales Associate in the Gambrills, MD area. You will be the welcoming face in a customer-centered store, delivering personalized service and product knowledge. The role involves partnering with store leaders on merchandising, inventory, and maintaining a visually engaging environment.

Flexibility to work nights, weekends and holidays is required, with a focus on delivering a seamless omnichannel experience and fostering strong customer connections.

Qualifications

• Customer-focused attitude and strong interpersonal skills.
• Ability to work as part of a team in a fast-paced retail setting.
• Willingness to learn store processes and tools.
• Flexibility to work nights, weekends and holidays.

Responsibilities

• Deliver a customer-centered shopping experience reflecting hospitality.
• Engage with customers, understand needs, and provide personalized service.
• Support omnichannel efforts using available tools.
• Promote brand loyalty programs and benefits.
• Assist with merchandising, stock replenishment, and store organization.
• Maintain an attractive, brand-consistent store environment.
• Collaborate with teammates to achieve store goals.

Skills

Customer service

Interpersonal skills

Team player

Willingness to learn

Flexibility

POS system

Tools

POS system

Job description

Knitwell Group is seeking a Sales Associate in the Gambrills, MD area. You will be the welcoming face in a customer-centered store, delivering personalized service and product knowledge. The role involves partnering with store leaders on merchandising, inventory, and maintaining a visually engaging environment.

Flexibility to work nights, weekends and holidays is required, with a focus on delivering a seamless omnichannel experience and fostering strong customer connections.