Customer-Centric Fashion Sales Associate

Knitwell Group; Charlotte (NC); On-site; CAD 36,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Merchandise discounts

Professional development

Community impact

Job summary

Knitwell Group is seeking a friendly Sales Associate to welcome customers and drive a customer‑centered experience at Store 3016-South Park-WHBM-Charlotte, NC. You will share product knowledge, help customers find the right items, and provide personalized service in a fast-paced environment.

This role emphasizes teamwork, flexibility to work nights and weekends, and a willingness to learn our omnichannel tools.

Qualifications

• Must have strong customer service and communication skills.
• Ability to learn new processes and tools quickly.
• Availability nights, weekends, and holidays.

Responsibilities

• Deliver a customer-centered experience reflecting hospitality.
• Initiate authentic conversations to identify needs.
• Provide personalized service across in-store and omnichannel channels.
• Educate customers about loyalty programs.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment.
• Support store leadership in daily operations.

Skills

Customer service

Communication

Teamwork

Flexibility

Merchandising

Tools

POS System

Job description

Knitwell Group is seeking a friendly Sales Associate to welcome customers and drive a customer‑centered experience at Store 3016-South Park-WHBM-Charlotte, NC. You will share product knowledge, help customers find the right items, and provide personalized service in a fast-paced environment.

This role emphasizes teamwork, flexibility to work nights and weekends, and a willingness to learn our omnichannel tools.