Customer-First Fashion Sales Associate

Soma; Normal (IL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community impact program

Job summary

Soma in Normal, IL is hiring a Sales Associate to greet customers, share product knowledge, and deliver a personalized service. You’ll help create a seamless omnichannel experience, educate shoppers about loyalty programs, and keep the store visually inspiring while supporting merchandising and stock replenishment.

This role supports a team‑oriented, high‑ownership culture with flexible availability including nights, weekends and holidays. In Illinois, you must be at least 16 years old.

Qualifications

• Deliver a customer-centered experience reflecting Soma’s culture of hospitality.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about the benefits of Soma loyalty programs.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment reflecting brand standards.
• Contribute to a positive work environment through teamwork.

Responsibilities

• Greet customers and provide personalized product recommendations.
• Share product knowledge to help customers make informed choices.
• Support merchandising, stock replenishment, and store presentation.
• Execute brand standards to ensure a visually engaging store.
• Facilitate a seamless omnichannel shopping experience for guests.
• Support store leadership with daily tasks and team collaboration.

Skills

Customer service

Hospitality

Interpersonal communication

Team player

Ownership and initiative

Adaptability

Job description

Soma in Normal, IL is hiring a Sales Associate to greet customers, share product knowledge, and deliver a personalized service. You’ll help create a seamless omnichannel experience, educate shoppers about loyalty programs, and keep the store visually inspiring while supporting merchandising and stock replenishment.

This role supports a team‑oriented, high‑ownership culture with flexible availability including nights, weekends and holidays. In Illinois, you must be at least 16 years old.