Customer-First Fashion Associate - Growth & Benefits

KnitWell Group; Mount Juliet (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Job summary

KnitWell Group is seeking a Sales Associate at Soma in Mt Juliet, TN. You will welcome customers, share product knowledge, and provide personalized service in a fast-paced, customer-centered setting.

Responsibilities include driving a seamless omnichannel experience, educating customers about loyalty programs, assisting with merchandising and stock, and maintaining an engaging store environment. Flexible availability is required, including nights and weekends.

Qualifications

• Experience in customer-focused retail environment is preferred.
• Ability to learn new processes and tools quickly.
• Strong interpersonal and communication skills required.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations to understand customer needs and offer personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs and benefits.
• Contribute to store performance by meeting personal goals.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment in line with brand standards.
• Support teamwork and collaboration to ensure a positive work environment.

Skills

Customer service

Communication

Teamwork

Learning agility

Tools

Point-of-sale system

Job description

KnitWell Group is seeking a Sales Associate at Soma in Mt Juliet, TN. You will welcome customers, share product knowledge, and provide personalized service in a fast-paced, customer-centered setting.

Responsibilities include driving a seamless omnichannel experience, educating customers about loyalty programs, assisting with merchandising and stock, and maintaining an engaging store environment. Flexible availability is required, including nights and weekends.