Customer-First Cashier & Service Pro

Floor & Decor

Thornton (CO)

On-site

USD 26,000 - 32,000

Full time

4 days ago

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Benefits offered by this job

Bonus opportunities

Career advancement opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Job summary

Floor & Decor is seeking a Cashier (Customer Service Associate) at our Thornton, CO store. You will greet customers, handle checkout, returns, and basic cash office tasks while delivering an exceptional experience. This is a full-time and part-time role with hours at customer-friendly store times.

The position emphasizes friendly service, basic math, teamwork, and adherence to safety policies. Travel to other stores may be required for support.

Qualifications

Must be 18 years or older.
Knowledge of basic math skills.
Customer service experience.
Potential travel to other stores for support.

Responsibilities

Greet every customer in a helpful and courteous manner.
Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
Provide above and beyond customer service and exceed customer expectations.
Demonstrate and understand compliance of the company's safety processes.
Act and work in a manner consistent with the company's core values.
Process customers at checkout using the point of sale (POS) system.
Process customer refunds and exchanges according to established guidelines.
Open and close registers.
Follow established cash, check and credit card acceptance procedures.
Answer the telephone according to the company guidelines.
Stock, tag and display merchandise as required.
Be able to create price tags and merchandise signs.