Customer-First Cashier & Service Pro

Roche Bros. Supermarkets; Boston (MA); On-site; USD 21,000 - 23,000; Full time

Job summary

Roche Bros. is hiring a Cashier in Boston, MA to provide exceptional customer service at the checkout lane. You will process transactions accurately, assist customers with a friendly demeanor, and support store operations through proper cash handling and teamwork.

The role emphasizes integrity, reliability, and the ability to follow training and safety protocols while engaging with customers in a courteous, efficient manner.

Qualifications

• Be passionate about people and committed to customer service excellence.
• Ability to work well in a team and engage positively with customers.
• High standard of integrity and reliability.
• Complete e-learnings and department training programs.
• Must read, write, speak and understand English.

Responsibilities

• Greet, assist, and render courteous service to customers at the checkout.
• Record items quickly and accurately at correct prices.
• Verify IDs for beer and wine purchases where applicable.
• Follow cash handling procedures and maintain accurate over/short records.
• Help bag orders and ensure nothing is left behind at checkout.
• Communicate issues to the customer service management team.
• Assist in shrink control and prevent loss of profit.
• Maintain clean, safe, and organized work areas.

Skills

Customer service

Team player

English proficiency

Integrity & reliability

Schedule flexibility

Job description

Roche Bros. is hiring a Cashier in Boston, MA to provide exceptional customer service at the checkout lane. You will process transactions accurately, assist customers with a friendly demeanor, and support store operations through proper cash handling and teamwork.

The role emphasizes integrity, reliability, and the ability to follow training and safety protocols while engaging with customers in a courteous, efficient manner.