Customer-First Cashier & Front-End Specialist

Ace Hardware; Great Falls (MT); On-site; USD 16,531 - 22,041; Full time

Job summary

Great Falls Ace Hardware is seeking friendly, helpful people to join our team as cashiers. You’ll handle register transactions, assist customers on the floor, and help maintain a clean, welcoming front end.

Experience with cashiers is welcome but not required; we value strong communication and a positive attitude. Flexible scheduling and a locally owned, customer-focused shop make this a great place to work in Great Falls, Montana.

Qualifications

• Customer service experience preferred.
• Cashier experience welcome, but not required.
• Standing, walking, lifting up to 25lbs.

Responsibilities

• Process register transactions and handle returns accurately.
• Greet customers, assist with store layout and product location.
• Maintain front end cleanliness and assist with stocking.
• Answer calls promptly and communicate issues to management.
• Participate in store meetings and follow register procedures.

Skills

Customer service

Cashier experience

Job description

Great Falls Ace Hardware wants to add to our team. There are exciting things happening around here and we are hoping you would be a great fit to be part of it all! We want individuals who truly LIKE people, want to be around people, and be part of making a person’s day just a bit better! We are now looking for friendly, helpful, and efficient folks wanting to cashier. Experienced or need training? This is for you.

About

This is a local, family business known for its amazing customer service.

General Summary

The Cashier is responsible for register transactions involving the sale and/or return of merchandise.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service

• Project a positive representation.

• Greet customers entering and throughout the store and thank customers when they are leaving the store.

• Project a friendly, outgoing demeanor; work well with customers as well as associates.

• Clear customer checkout lines quickly and efficiently.

• Answer and monitor all calls and pages promptly, courteously and effectively.

• Communicate any problem or issue that requires management assistance.

• Continually build product knowledge and assist customers with store layout and product location.

• Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

• Follow all cash register transaction procedures.

• Responsible for balancing of register drawer.

• Adhere to Store Support Center program or promotion that may require implementation at the cash registers.

• Participate in store and Cashier meetings.

Front End Appearance and Upkeep

• Keep the front end (checkout areas and entrance doors included) neat and clean at all times. Face and dust.

• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.

• Ensure forms and supplies are stocked at all times.

• Assist with decorating the front end according to the Store Support Center program.

• Call for cart pickups when necessary.

• Inform management when merchandise returns need to be put away.

• Perform all other duties as assigned.

Other Essential Requirements

MUST be available to be scheduled for any shifts during our store hours:

Monday - Saturday 7:30AM to 8:00PM

Sunday 9:00AM to 6:00PM

Experience

Customer service experience preferred. Cashier experience welcome, but not required.

Physical Demands

Standing, walking, lifting (up to 25lbs) and climbing.

Notice to Applicant about this Employer: You are applying

for a job with an independently owned cooperative member of Ace Hardware

Corporation, who operates this Ace Hardware store, not Ace Hardware

Corporation. The independent store owner

alone is responsible for and independently makes all decisions concerning

employment related matters, including hiring, firing, discipline, supervision,

staffing and scheduling. Ace Hardware

Corporation will not receive a copy of any applications submitted for this position,

and will have no control over interviews and/or hiring decisions, does not

control and is not responsible for the employment policies and practices of the

independent store owner. If hired, the independent store owner will be your

only employer. Ace Hardware Corporation is not the employer for this position.

The Ace Hardware trademarks, logos and designs are owned by Ace Hardware

Corporation and used by independent store owners under a license from Ace

Hardware Corporation.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.