BARISTA

Shamin Hotels Master; Norfolk (VA); On-site; USD 25,000 - 35,000; Part time

Job summary

Shamin Hotels Master is seeking a Barista responsible for preparing and serving various coffee beverages and ensuring excellent customer service in a café setting. The ideal candidate will create a welcoming atmosphere while maintaining beverage quality and cleanliness.

Key responsibilities include greeting customers warmly, preparing espresso-based drinks, handling transactions, and collaborating with team members to ensure smooth operations. Flexibility to work early mornings, evenings, weekends, and holidays is required.

Qualifications

• Previous barista or similar role experience is preferred but not required.
• Knowledge of coffee brewing methods, espresso machines, and drink recipes is a plus.
• Excellent customer service and communication skills.

Responsibilities

• Prepare and serve espresso-based drinks according to established recipes.
• Handle cash and credit card transactions accurately.
• Work with colleagues to ensure smooth operations.

Skills

Customer service

Beverage preparation

Cleaning and maintenance

Job description

Overview

The Barista is responsible for preparing and serving a variety of coffee beverages, teas, and other drinks to customers in a café, coffee shop, or similar establishment. They create a welcoming and friendly atmosphere while providing excellent customer service and ensuring the quality and consistency of beverages.

Responsibilities

• Customer Service: Greet customers warmly, take orders, provide recommendations on coffee blends and brewing methods, and address questions or concerns in a professional manner.
• Beverage Preparation: Prepare and serve espresso-based drinks (e.g., espresso, cappuccino, latte, macchiato) according to established recipes and standards; operate espresso machines and grinders safely and efficiently; ensure beverage quality and consistency.
• Food Preparation and Presentation: Prepare and serve light food items (pastries, sandwiches, snacks); maintain cleanliness and organization of the food prep area; ensure attractive presentation and appropriate packaging.
• Cash Handling and Sales: Handle cash, credit card transactions, and POS systems accurately; process orders promptly and provide correct change/receipts; upsell baked goods or specialty drinks to enhance sales and customer satisfaction.
• Cleaning and Maintenance: Clean and sanitize equipment and surfaces; monitor inventory levels of beans, syrups, milk, and other supplies and restock as needed; maintain café cleanliness including seating areas and restrooms.
• Teamwork and Collaboration: Work with baristas, servers, and kitchen staff to ensure smooth operations; communicate with colleagues and supervisors; assist with training new baristas on beverages, service standards, and policies.

Top Requirements

• Collaborative mindset; willingness to help others succeed.
• Accountability; act as a role model and embrace responsibility.
• Customer-focused service; positive attitude and commitment to creating memorable experiences.

Qualifications

• Previous barista or similar role experience is preferred but not required.
• Knowledge of coffee brewing methods, espresso machines, and drink recipes is a plus.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Attention to detail and a passion for high-quality beverages and service.
• Flexibility to work early mornings, evenings, weekends, and holidays as needed.

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.