Teller & New Accounts Specialist

American National bank of Texas; Terrell (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

American National bank of Texas is seeking a Financial Associate (Teller/New Accounts) who delivers consistent, professional customer service and sales proficiency in person and by phone. You will engage customers, open new accounts, process transactions, and refer opportunities to other bank experts.

The role emphasizes bilingual Spanish as a preferred asset, strong communication, integrity, and teamwork in a fast-paced environment, with opportunities for growth within the bank.

Qualifications

• High school diploma or GED required.
• Minimum two years' retail/sales or banking experience.
• Basic knowledge of retail product philosophy, policy, procedures, documentation and systems; some knowledge of retail products and services; proven customer service and interpersonal skills; effective selling, cross-selling and referral skills; strong mathematical, problem-solving, and negotiation skills preferred
• Bilingual (Spanish) language skills preferred

Responsibilities

• Opening deposit accounts and ancillary deposit services
• Processing paying and receiving transactions
• Balancing transactions and cash ensuring paper documentation and negotiability and an adequate audit trail
• Uncovering customer expansion opportunities and referring customers to proper bank associates
• Performs account maintenance and related activities
• Adheres to established internal controls on regulatory requirements ensuring compliance
• Meets service standards both in person and on the phone, ensuring a consistent level of customer service is achieved

Skills

Interpersonal communication

Written communication

Organizational skills

Attention to detail

Confidentiality

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

American National bank of Texas is seeking a Financial Associate (Teller/New Accounts) who delivers consistent, professional customer service and sales proficiency in person and by phone. You will engage customers, open new accounts, process transactions, and refer opportunities to other bank experts.

The role emphasizes bilingual Spanish as a preferred asset, strong communication, integrity, and teamwork in a fast-paced environment, with opportunities for growth within the bank.