Customer-First Bank Teller - Service & Cross-Sell Expert

Citizenbank; United States; On-site; USD 26,000 - 38,000; Full time

Job summary

Citizens Bank in Mukwonago, WI is hiring a full-time Teller to join the Riverview Branch. You will handle basic transactions, provide friendly service, and support cross-selling of bank products.

The role requires a high school diploma or GED, 6+ months of cash handling or customer service experience, and strong attention to detail. Weekend hours and full-time schedule apply as described.

Qualifications

• High School Diploma or GED required.
• 6 months or more related experience in customer service and cash handling.
• Basic computer skills (Word, Excel, email).
• Professional communication skills and high level of confidentiality.
• Strong accuracy and teamwork.

Responsibilities

• Represents the Bank to customers in a courteous, professional manner.
• Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures.
• Provides customers with outstanding service.
• Cross sells Bank products to customers.
• Maintains and balances a teller drawer.
• Views basic account history and answers account questions.
• Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks.
• Answers the phone and assists customers as needed.
• Processes cash advances; stops payments; changes of address; coin orders; wire transfers.
• Unlocks and resets digital banking access.
• All other duties as assigned.

Skills

Customer service

Cash handling

Basic computer skills

Professional communication

Teamwork

Accuracy

Organization

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Citizens Bank in Mukwonago, WI is hiring a full-time Teller to join the Riverview Branch. You will handle basic transactions, provide friendly service, and support cross-selling of bank products.

The role requires a high school diploma or GED, 6+ months of cash handling or customer service experience, and strong attention to detail. Weekend hours and full-time schedule apply as described.