Customer-Facing Technical Solutions Specialist (Chemicals)

OxyChem; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

OxyChem, headquartered in Dallas, Texas, is seeking an experienced Technical Service Specialist to join our Technology organization at the corporate office. The role focuses on providing technical support to customers, sales teams, and supply chain while contributing to product quality and new development initiatives.

The ideal candidate has a chemistry or chemical engineering background, 5 years of relevant experience in chlor-alkali, and a proven ability to communicate complex technical

Qualifications

• Bachelor’s degree or higher in Chemistry, Chemical Engineering, or related technical disciplines.
• 5 years of Chlor-Alkali industry experience or closely related field.
• Knowledge of fundamental chemical principles, laboratory practices, and laboratory safety.
• Strong problem solving and organizational skills.
• Excellent interpersonal and written/verbal communication skills.
• Self-motivated with ability to work with minimal supervision.
• Occasional weekend/holiday work and responsiveness to customer needs.
• Ability to interact with customers at all management levels.
• Proficient in Microsoft Office.
• Physical ability to lift 40 pounds and wear PPE.

Responsibilities

• Provide technical support to customers, sales, business management, and supply chain to grow the business.
• Serve as primary technical contact with customers and respond to inquiries.
• Develop Technical Data Sheets and Technical Bulletins for portfolio products.
• Train Sales and Technical personnel on product applications and safe handling.
• Perform customer site assessments to ensure safe use and storage of products.
• Report results via spreadsheets, charts, graphs, and PowerPoint to customers and management.
• Review product quality reports and identify customer risks; suggest corrective actions.
• Collaborate with production staff, customers and external vendors on projects as needed.

Skills

Excellent communication

Problem solving

Teamwork

Self-motivated

Microsoft Office

Education

Bachelor’s degree in Chemistry or Chemical Engineering

Tools

CRM

Railtrac

SAP

Job description

OxyChem, headquartered in Dallas, Texas, is seeking an experienced Technical Service Specialist to join our Technology organization at the corporate office. The role focuses on providing technical support to customers, sales teams, and supply chain while contributing to product quality and new development initiatives.

The ideal candidate has a chemistry or chemical engineering background, 5 years of relevant experience in chlor-alkali, and a proven ability to communicate complex technical