Customer-Facing Solutions Engineer

Campfire Interactive, Inc.

Ann Arbor (MI)

Remote

USD 110,000 - 170,000

Full time

9 days ago

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Job summary

Campfire Interactive, Inc. is seeking a Forward Deployed Engineer to join our Professional Services team, embedding directly with Campfire's enterprise and mid-market customers to build, configure, and ship the technical solutions that get them live and successful on our platform.

Reporting to Head of Professional Services, this is a hands-on, customer-facing engineering role — you will spend as much time in a customer's data and systems as you do writing code, translating complex business

Qualifications

  • Experience as Forward Deployed Engineer, Solutions Engineer, or Implementation Engineer.
  • Experience with ERP or CRM systems (e.g., SAP, Oracle, Salesforce).
  • Background in manufacturing, automotive, or supply chain software.

Responsibilities

  • Build custom integrations, scripts, and configurations to connect Campfire with ERP/CRM systems.
  • Lead technical discovery with customer teams to scope integration requirements.
  • Migrate and validate customer data into Campfire for go-live.
  • Debug and resolve issues during implementation in real time.
  • Translate evolving customer requirements into deliverable technical solutions.

Skills

Customer-facing communication
Code in production environments
Data integration
Technical communication
Debugging/troubleshooting

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

ERP systems
CRM systems
APIs
Cloud platforms (AWS/Azure/GCP)

Job description

Campfire Interactive, Inc. is seeking a Forward Deployed Engineer to join our Professional Services team, embedding directly with Campfire's enterprise and mid-market customers to build, configure, and ship the technical solutions that get them live and successful on our platform.

Reporting to Head of Professional Services, this is a hands-on, customer-facing engineering role — you will spend as much time in a customer's data and systems as you do writing code, translating complex business

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