Customer-Facing Security Officer | Unarmed Patrol, Austin

Allied Universal; Austin (TX); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Smart Tools

Career Growth

Retirement Savings Plan

Perks Program discounts

Résumé du poste

Allied Universal is seeking a Security Officer Customer Facing Patrol in Austin, TX to serve clients in financial institutions and other areas. You will conduct routine patrols, maintain a visible presence, and deliver professional customer service while ensuring safety and policy compliance.

This full-time role requires clear communication with visitors and staff, and adherence to site procedures. Background checks and drug screening are required where permitted by law.

Qualifications

• 3+ years of combined law enforcement, corrections, or military experience, or 5+ years of armed security.
• CPR certification is preferred.
• CPR and First Aid certification are preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsabilités

• Provide customer service to clients, visitors, and employees at a financial institution by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor access points and visitor activity, following established procedures for entry, identification, and escalation of unusual activity.
• Respond to incidents and critical situations in a calm, problem-solving manner, promptly communicating observations to appropriate personnel.
• Conduct regular and random unarmed patrols throughout the facility, including the business areas, entrances, parking areas, and perimeter, to help identify and report potential concerns.
• Complete accurate activity logs, incident reports, and other required documentation in accordance with site-specific requirements.

Connaissances

Customer service

Attention to detail

Compliance awareness

Formation

High School Diploma or Equivalent

Description du poste

Allied Universal is seeking a Security Officer Customer Facing Patrol in Austin, TX to serve clients in financial institutions and other areas. You will conduct routine patrols, maintain a visible presence, and deliver professional customer service while ensuring safety and policy compliance.

This full-time role requires clear communication with visitors and staff, and adherence to site procedures. Background checks and drug screening are required where permitted by law.