Unarmed Hotel & Resort Security Patrol Officer

Allied Universal; Austin (TX); On-site; USD 20,000 - 29,000; Full time

Job summary

Allied Universal is seeking a Security Officer for full-time unarmed patrol protection in Austin, TX. You will monitor hotel common areas, support guest experience, and respond to security concerns with integrity.

The role emphasizes customer service, visibility, and collaboration with hotel staff and emergency responders as needed. A valid driver’s license may be required for some sites, and background checks apply.

Qualifications

• Be at least 18 years old for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to hotel guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to guest concerns, incidents, and critical situations in a calm, professional, problem-solving manner, coordinating with hotel management and/or emergency responders as needed.
• Conduct regular and random unarmed patrols of hotel common areas, guest floors, parking areas, entrances, and the property perimeter to help deter unauthorized activity.
• Monitor access points and report unusual activity, maintenance concerns, policy violations, and security-related incidents according to site procedures.
• Prepare clear, accurate reports and maintain professional communication with hotel personnel, guests, and Allied Universal leadership.

Job description

Allied Universal is seeking a Security Officer for full-time unarmed patrol protection in Austin, TX. You will monitor hotel common areas, support guest experience, and respond to security concerns with integrity.

The role emphasizes customer service, visibility, and collaboration with hotel staff and emergency responders as needed. A valid driver’s license may be required for some sites, and background checks apply.