Customer-Facing Sales Pro - Inbound & Outbound

Tennessee-Title-Loans,-Inc; Nashville (TN); On-site; USD 18,253 - 19,493; Full time

Benefits offered by this job

Health, Dental and Vision

401k Program

Company Paid Life and Disability

Paid vacation & holidays

Sick days

Bonus potential

Branch hours

Every Sunday Off

Job summary

Tennessee Title Loans, Inc is seeking a customer-facing sales associate in Nashville, TN. You will engage directly with customers, ask the right questions, and guide them through financial solutions while handling inbound and outbound calls.

In this role you will receive structured training, ongoing coaching, and opportunities for fast-track advancement. The position offers a 40-hour week, Saturdays, and a competitive hourly rate with monthly bonuses.

Qualifications

• Experience in customer-facing roles with a focus on sales or collections.
• Comfortable speaking with customers over the phone and in person.
• Ability to learn quickly and adapt in a fast-paced environment.
• Must be able to work 40 hours per week, including Saturdays.

Responsibilities

• Engage with customers directly to understand needs and guide them through financial solutions.
• Handle inbound and outbound conversations, asking follow-up questions to close decisions.
• Provide consistent follow-up and use coaching feedback to improve performance.
• Maintain positive engagement and meet structured, goal-driven metrics.

Skills

Customer service

Sales

Strong communication skills

Phone & in-person dialogue

Education

High School Diploma or equivalent

Job description

Tennessee Title Loans, Inc is seeking a customer-facing sales associate in Nashville, TN. You will engage directly with customers, ask the right questions, and guide them through financial solutions while handling inbound and outbound calls.

In this role you will receive structured training, ongoing coaching, and opportunities for fast-track advancement. The position offers a 40-hour week, Saturdays, and a competitive hourly rate with monthly bonuses.