Customer-Facing SaaS Integrations Engineer

TrustLayer

Florida

On-site

USD 120,000 - 160,000

Full time

21 hours ago

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Job summary

TrustLayer is a rapid-growing SaaS company transforming the COI process. The Forward Deployed Engineer will work directly with our largest customers, connecting TrustLayer to ERP, procurement and property management systems, and migrating vendor and insurance data to build custom workflows.

You will write production code, deliver reusable integrations, and feed product feedback to the core team. Responsibilities include onboarding, data mapping, data migrations and running technical workshops

Qualifications

3+ years of professional software engineering experience, ideally in a B2B SaaS company.
Strong skills in at least one backend language (Python, TypeScript/Node.js or Ruby).
Hands-on experience building REST API integrations, webhooks and data pipelines.
Fluent SQL and experience with relational databases and messy real-world data.
Comfort explaining technical trade-offs to non-engineers and staying calm in escalations.
Ownership: from broken to fixed and documented.

Responsibilities

Lead the technical side of enterprise onboarding from kickoff to go-live.
Build and maintain integrations between TrustLayer and customer systems using APIs, webhooks, and SFTP.
Plan and run data migrations: map, transform, and validate vendor and contract data.
Write scripts, reports and workflow automations for customer needs.
Troubleshoot escalations with Customer Success and Support to identify root causes.
Run technical calls/workshops with customer IT, finance and risk teams.
Turn recurrent customer needs into product feedback and reusable integration patterns.
Document solutions for customers and teammates.