Customer-Facing Maintenance Technician — HVAC & More

Love's Travel Stops; Holladay (TN); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% Match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Job summary

Love's Travel Stops is hiring for a customer-facing team member in Holladay, TN. You will provide assistance, resolve issues, and ensure a positive customer experience while supporting store, restaurant, and truck care operations.

The role includes cleaning, maintenance, stocking, and customer service across departments, with equipment checks on HVAC, fuel, refrigeration, and more. You must lift 25+ pounds and withstand varying temperatures. Safety and satisfaction come first.

Responsibilities

• This is a customer-facing position with general customer service duties including, but not limited to, providing assistance, resolving issues, and ensuring a positive customer experience.
• Assisting store, restaurant, and truck care departments with general cleaning, maintenance, stocking, and customer service needs.
• Use of various tools and equipment to clean and maintain the overall facility operations to include, but not limited to, equipment repair and maintenance (HVAC systems, fuel systems, service trucks, refrigeration systems, etc.), pressure washing, plumbing repair, site inspections, and other assigned duties.
• Additional duties could include cross‑training in other departments such as Store Cashier, Restaurant Cashier, Facility Maintenance, and Leadership Roles.
• Always put the safety and satisfaction of your customers first, complying with company safety policies & procedures.
• Ability to move, lift 25+ pounds. Ability to work in various temperatures.

Job description

Love's Travel Stops is hiring for a customer-facing team member in Holladay, TN. You will provide assistance, resolve issues, and ensure a positive customer experience while supporting store, restaurant, and truck care operations.

The role includes cleaning, maintenance, stocking, and customer service across departments, with equipment checks on HVAC, fuel, refrigeration, and more. You must lift 25+ pounds and withstand varying temperatures. Safety and satisfaction come first.