Customer-Facing Loan Processor: Fast-Paced Lending

Priority Dispatch Corp.; Twin Falls (ID); On-site; USD 38,000 - 56,000; Full time

Job summary

Dollar Loan Center in Idaho is seeking a Loan Processor to help customers meet short-term financial needs, review applications, verify details, and fund loans with accuracy.

You will handle payments, respond to questions, and contact past-due accounts while upholding underwriting guidelines and delivering exceptional service.

This role requires a high school diploma, at least one year of customer service, and comfort with computers; bilingual English/Spanish is a plus.

Qualifications

• High school diploma or GED.
• At least 1 year of customer service experience.
• Comfortable with computers and basic office equipment.
• Excellent communication skills; English/Spanish bilingual is a bonus.

Responsibilities

• Greet customers in person or by phone with enthusiasm and professionalism.
• Explain loan programs and underwriting guidelines clearly to customers.
• Process loan applications and verify information quickly and accurately.
• Enter data into our system and maintain organized records.
• Travel between locations to cover shifts as needed.

Skills

Communication

Customer service

Bilingual (EN/ES)

Education

High school diploma or GED

Tools

Computers

Office equipment

Job description

Dollar Loan Center in Idaho is seeking a Loan Processor to help customers meet short-term financial needs, review applications, verify details, and fund loans with accuracy.

You will handle payments, respond to questions, and contact past-due accounts while upholding underwriting guidelines and delivering exceptional service.

This role requires a high school diploma, at least one year of customer service, and comfort with computers; bilingual English/Spanish is a plus.