Customer-Facing Forward Deployed Engineer

People Culture Talent; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

People Culture Talent (PCT) partners with venture-backed tech companies to place Forward Deployed Engineers who bridge sophisticated technology and real-world customer problems. You will work directly with customers to understand requirements, design and deploy solutions, and help turn complex challenges into scalable technical implementations.

This role emphasizes customer-facing work, cross‑functional collaboration, and clarity under ambiguity.

Qualifications

• Strong software engineering foundation with production systems experience.
• Ability to quickly understand unfamiliar systems and codebases.
• Excellent problem-solving skills in ambiguous environments.
• Clear communication with both technical and non-technical stakeholders.
• Customer-oriented mindset with engineering judgment.
• Comfort switching between coding, architecture, debugging, and customer conversations.
• Excitement for customer-facing work and direct impact of solutions.

Responsibilities

• Partner directly with customers to understand their technical requirements, workflows, and business challenges.
• Design, build, and deploy solutions using the company's core technology.
• Develop integrations, applications, APIs, data pipelines, or custom technical solutions.
• Work across engineering, product, sales, and customer teams to drive successful deployments.
• Debug complex technical issues across customer and product environments.
• Translate customer needs and recurring challenges into product and engineering insights.
• Help develop reusable tools, infrastructure, and best practices for faster, scalable deployments.
• Serve as a trusted technical partner to customers throughout implementation and adoption.

Skills

Production systems

New systems

Problem solving

Communication

Customer focus

End-to-end engineering

Cross-functional work

Job description

People Culture Talent (PCT) partners with venture-backed tech companies to place Forward Deployed Engineers who bridge sophisticated technology and real-world customer problems. You will work directly with customers to understand requirements, design and deploy solutions, and help turn complex challenges into scalable technical implementations.

This role emphasizes customer-facing work, cross‑functional collaboration, and clarity under ambiguity.