Customer Facing Field Project Manager

Agilent; United States; Hybride; USD 125 000 - 195 000; Plein temps

Avantages offerts par ce poste

Remote work option

Company car or vehicle reimbursement

Bonus eligibility

Stock options

Résumé du poste

Agilent in Thousand Oaks, CA is seeking a senior field-based Project Manager to lead or support large, integrated laboratory service projects from start to finish. You will be onsite at customer labs across North America, coordinating multi-vendor activities and ensuring high-quality execution.

The role requires extensive travel (up to 50%), strong PM skills, and a proven ability to manage scope, schedule, and budgets while communicating clearly with customers and internal teams to deliver

Qualifications

• Bachelor's degree in science or related field (or equivalent experience).
• 8+ years in relevant roles, including 5+ years customer-facing field PM.
• Experience applying project management methodologies.
• Strong written and verbal communication skills.
• Experience working directly with external customers.
• Experience with data tools/reporting systems.
• Experience managing equipment manufacturers and third-party service providers.
• Experience in busy laboratory environments, instrument service, or equipment maintenance.
• Ability and willingness to travel extensively (often 50%+) and stay on-site during critical phases.

Responsabilités

• Lead on-site project execution, including vendor coordination and equipment activities.
• Monitor progress, resolve issues in real time, and maintain momentum across multiple workstreams.
• Support solution design, scope development, and proposal activities.
• Develop and maintain project plans (scope, schedule, budget, resources).
• Coordinate with customers and stakeholders to align expectations and execution.
• Deliver CrossLab solutions, including laboratory relocations, consulting, and 3D lab design, while leading meetings and maintaining documentation.

Connaissances

Project management

Stakeholder communications

Vendor coordination

Field project management

Documentation and reporting

Formation

Bachelor's degree in a scientific or related field

Outils

Smartsheet

SAP

Maximo CMMS

Description du poste

Why Join Agilent?

At Agilent, you'll work directly with customers on high-impact laboratory projects that make a meaningful difference in their operations. You'll gain exposure to complex, multi-site and multi-vendor environments while expanding both your technical expertise and leadership capabilities.

This role offers the opportunity to grow through a combination of hands-on field experience and increasing project ownership, all within a collaborative, customer-focused team delivering critical solutions across the life sciences industry.

Overview

Are you looking for an opportunity to apply your project management expertise and technical leadership in a highly visible, customer-facing role? Join our team and play a critical part in delivering complex laboratory projects that directly support customer success.

You will lead or support large, integrated laboratory service projects from start to finish. This hands-on, field-based role requires active involvement at the customer laboratory site in Thousand Oaks, CA and across North America when necessary.

You will collaborate with internal teams, external partners, and customers to deliver solutions safely and efficiently while meeting the highest quality standards. Travel will vary and can be up to 50%.

Success in this role comes from being deeply engaged in on-site execution, coordinating real-time project activities, and adapting quickly within fast-paced, operational environments where priorities shift based on project and customer needs.

Key Responsibilities

You will contribute across the full project lifecycle, from early solution development through execution and closeout, supporting the delivery of complex, multi-vendor laboratory projects.

Key responsibilities include:

• Leading on-site project execution, including vendor coordination and equipment-related activities
• Monitoring progress, resolving issues in real time, and maintaining momentum across multiple project workstreams
• Supporting solution design, scope development, and proposal activities
• Developing and maintaining project plans (scope, schedule, budget, resources)
• Coordinating with customers and stakeholders to align expectations and execution
• Delivering CrossLab solutions-including laboratory relocations, consulting, and 3D lab design-while leading meetings, driving progress, maintaining documentation, and building strong relationships across customers, internal teams, and third-party vendors

Qualifications

What We're Looking For

We are seeking a candidate based in Southern California (CA) near Thousand Oaks with a strong foundation in project management processes, tools, and best practices, complemented by hands-on experience delivering operational or facility-based projects in the field.

The ideal candidate thrives in environments where success depends on coordinating physical activities, vendor execution, and on-site decision-making. You are detail-oriented, adaptable, and capable of managing multiple priorities (multi-tasking) in dynamic, fast-paced environments.

Strong communication skills are essential, including the ability to lead meetings, provide clear updates, and maintain alignment across stakeholders.

This role is best suited for individuals who enjoy being present where the work is happening, driving progress through direct engagement with project activities at the customer site.

Required Qualifications

• Bachelor's degree in a scientific or related field, or equivalent experience
• 8+ years of relevant professional experience, including 5+ years in customer-facing field project management
• Experience applying project management methodologies
• Strong written and verbal communication skills
• Experience working directly with external customers
• Experience with data tools/reporting systems
• Experience managing equipment manufacturers and third-party service providers
• Experience in busy laboratory environments, instrument service, or equipment maintenance
• Ability and willingness to travel extensively (often 50%+) and spend sustained time on-site during critical project phases

Preferred Qualifications

• PMP certification
• Familiarity with GMP and/or GLP environments and requirements
• Pharmaceutical or life sciences industry experience
• Experience managing budgets (quotes, POs, invoicing)
• Lean Six Sigma training or certification
• Proficiency in MS Office and other software tools such as Smartsheet, SAP, or Maximo (CMMS)

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least November 6, 2026 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.

The full-time equivalent pay range for this position is $124,976.00 - $195,275.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is