Customer-Facing AI Engineer — Deploy & Optimize Workflows

Rely Health; San Francisco (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Disability and Life Insurance

Paid time off

Professional development

Job summary

Rely Health is seeking a Forward Deployed Engineer in San Francisco, California. This role integrates engineering, product, and operations to ensure effective patient care through advanced AI-driven solutions.

The ideal candidate will have a Bachelor’s degree in Computer Science and 1-2 years of engineering experience, along with the ability to adapt to evolving tools. Key responsibilities include building operational workflows and automated communication agents.

Benefits include health insurance and a competitive salary ranging from $100,000 to $120,000 per year.

Qualifications

• Bachelor's degree or equivalent experience in technical field.
• 1-2 years engineering experience and familiarity with AI tools.
• Proven experience with Claude Code in building and debugging software.

Responsibilities

• Build and operate operational workflows to enhance navigator execution.
• Maintain agent workflows and improve efficiency.
• Build automated communication agents for patient interaction.
• Identify and address customer outcomes to drive expansion.
• Ensure quick yet validated solutions send to production.
• Create documentation for internal processes and workflows.

Skills

Adaptability to AI tools

Problem-solving skills

Strong communication

Analytical skills

Education

Bachelor's degree in Computer Science or related field

1-2 years of engineering experience

Tools

Claude Code

OpenAI products

Job description

Rely Health is seeking a Forward Deployed Engineer in San Francisco, California. This role integrates engineering, product, and operations to ensure effective patient care through advanced AI-driven solutions.

The ideal candidate will have a Bachelor’s degree in Computer Science and 1-2 years of engineering experience, along with the ability to adapt to evolving tools. Key responsibilities include building operational workflows and automated communication agents.

Benefits include health insurance and a competitive salary ranging from $100,000 to $120,000 per year.