Customer Experience Team Member | Flexible Shifts

Tractor Supply Company; Onley (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Tractor Supply Company is seeking a Team Member to interact with customers and teammates, support selling initiatives, and perform assigned tasks to deliver a Legendary Customer Experience. The role emphasizes reliable attendance, flexible shifts, and safe handling of merchandise and poultry-related duties.

Candidates should be prepared for varied hours, basic reading/writing skills, and the ability to operate a cash register, load purchases, and participate in merchandising tasks while

Qualifications

• Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
• Recovery of merchandise.
• Participate in mandatory freight process.
• Complete Plan-o-gram procedures (merchandising, sets, and resets).
• Assemble merchandise.
• Perform janitorial duties.
• Execute price changes/markdowns.
• Operate Forklift (unless under the age of 18).
• Operate Cardboard Baler (unless under the age of 18).
• Assist customers with loading purchases.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
• Complete all documentation associated with any of the above job duties.

Education

High school diploma or equivalent

Tools

Forklift

Job description

Tractor Supply Company is seeking a Team Member to interact with customers and teammates, support selling initiatives, and perform assigned tasks to deliver a Legendary Customer Experience. The role emphasizes reliable attendance, flexible shifts, and safe handling of merchandise and poultry-related duties.

Candidates should be prepared for varied hours, basic reading/writing skills, and the ability to operate a cash register, load purchases, and participate in merchandising tasks while